Introduction

Welcome to PrivateChauffeursMD.com. These terms and conditions govern your use of our website and the services we provide. You agree to be bound by these terms and conditions by accessing or using our website and services. If you do not agree with any part of these terms, please refrain from using our website and services.

Refund Policy

Cancellation and Refunds

Refunds for bookings are subject to the terms outlined in this section. If you request a refund at least 24 hours before the scheduled booking time, we will process your refund within a maximum of 5 working days from the moment of cancellation. Refunds will be issued using the original payment method.

If a booking is canceled less than 24 hours before the scheduled pick-up time, a cancellation fee will be applied based on the following criteria:

• More than 24 hours before pick-up time: no charge applied / full refund
• Between 24 and 3 hours before pick-up time: 30% of the journey price
• Between 3 hours and up to the pick-up time: 50% of the journey price
• Once the journey has commenced (driver on the way): 100% of the journey price

Booking Errors and Double Bookings

If you booked a journey for the wrong date/time but failed to inform us, a fee of 50% of the journey price will be charged to rebook the journey.

In case of a double booking with a different company but failing to inform or cancel the journey with us, a fee of 50% of the journey price, as well as any applicable parking or waiting fees, will be charged.

No-Show Policy

If you have booked a journey with us but fail to show up, we will require a cancellation fee to be paid for time wasted. The fee will amount to 50% of the journey price, in addition to any applicable parking or waiting fees.

Limitations of Liability

Service Availability

We strive to ensure that our website and services are available at all times. However, we do not guarantee uninterrupted access to our website or services. We reserve the right to temporarily or permanently suspend our website or services for maintenance, upgrades, or any other reason without prior notice.

Intellectual Property

Ownership

All content on our website, including text, graphics, logos, images, and software, is the property of PrivateChauffeursMD.com and protected by intellectual property laws. You may not use, reproduce, modify, distribute, or display any part of our website or its content without our prior written consent.

Governing Law

These terms and conditions shall be governed by and construed by the laws of [Insert Applicable Jurisdiction]. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of [Insert Applicable Jurisdiction].

Modifications

We reserve the right to modify these terms and conditions at any time without prior notice. You must review these terms periodically for any updates or changes. By continuing to use our website and services after any modifications, you agree to be bound by the revised terms and conditions.